Get In Touch With Us
We're glad you stopped by. Whether you have a question about something you've read, spotted an error on the site, or simply want to share some feedback, we'd genuinely like to hear from you. This page explains the quickest ways to reach us and what to expect when you do.
When Should You Contact Us?
There's no strict rule — if something's on your mind, send it over. That said, here are the kinds of messages we receive most often and handle well:
- Factual corrections. If a figure, a date, or a piece of information looks wrong to you, flag it. We review every correction report and update the relevant page promptly if the concern checks out.
- Editorial suggestions. Is there a topic or angle you feel we haven't covered? We read every suggestion, even if we can't act on all of them immediately.
- General questions. If something on the site isn't clear, ask. A confusing passage is often a sign we need to rewrite it, so your question helps other readers too.
- Partnership or press enquiries. Send a brief outline of what you have in mind and we'll come back to you once we've had a chance to review it properly.
How to Reach Us
Email is the most reliable way to get a response. Write to us at info@hsmarston.co.uk and we aim to reply within two working days. If your message is detailed or requires us to check something thoroughly, it may take a little longer — we'd rather give you a considered answer than a rushed one.
To help us respond as usefully as possible, please include a short description of what you're asking about and, where relevant, a link to the specific page you're referring to. That small detail saves a surprising amount of back-and-forth.
A Bit About Who We Are
If you'd like to understand the editorial approach behind the site before getting in touch, our about us page sets out how we research, rank, and maintain the content you'll find here.
A Note on Response Times
We're a small editorial team, not a customer support centre, so we don't operate a live chat or a phone line. Email remains our single point of contact, and we monitor it on every working day. We appreciate your patience and will always acknowledge messages that require a longer look.
Thanks for taking the time to reach out — we look forward to hearing from you.
